If you have question, comment, and other concern about any of our products and services, feel free to email us using our address: support@digitalely.com.
For urgent queries, we will reply within 24 hours. For ordinary queries, we will reply within 48 hours.
Please note that our standard shipping time usually takes 12-30 days. This allows us to source out products all over the world. Be considerate while waiting for your order. Anyway, your purchase is covered by our “buyer protection” policy.
Update: Due to Covid19 pandemic, our usual 12 – 20 business days for delivery in the United States may extend up to 50 business days, and 60 business days for international orders. We hope you understand our current situation, but we promise to our customers to deliver our goods as early as we can.
For more information about our consumer protection, please visit our Refund Policy and Terms of Service page.